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Faqs

About Our Art

Are these paintings hand-painted or prints?

Every piece at Nomi Gallery is 100% hand-painted by professional artists using premium oils on museum-grade canvas. We do not sell prints.

Can I customize the size or colors?

Yes! We specialize in bespoke commissions. Simply contact our team with your required dimensions and color preferences. You can also send us photos of the artwork you would like to customize.

How long does it take to ship after placing an order?

Creating Time: Generally 1-2 weeks

Shipping Time: Generally 3-7 days by UPS/DHL

If you have any time-sensitive requirements, please feel free to contact us via info@nomigallery.com

Is the framed painting ready to be hung?

We offer three options.

If you purchase the framed / frameless option, we will provide the hooks so you can hang it easily when you receive it.

If you purchase a rolled canvas, you will need to find a local gallery to frame it for you.

Shipping & Delivery

How much does shipping cost?

Shipping costs are included in the price, regardless of destination.

Do you ship overseas?

Yes, Free shipping all over the world.

Return & Refund

Can I cancel my order?

Yes, you may cancel your order as long as it has not been shipped.

If your order has not yet entered production, you will receive a full refund.

If the artwork has already begun production, a small partial fee will be deducted to cover material and labor costs, and the remaining balance will be refunded.

To request a cancellation, please contact us at info@nomigallery.com or log into your account as soon as possible.

What is your return and exchange policy?

Hassle-free returns and exchanges.

Return it for a FULL refund or get a replacement just as easy as you purchase it.

We want happy customers! For any reason, if you don't like the painting you received, you can return it in its original package and condition in 30 days on the receipt of it. Please contact info@nomigallery.com

Damaged goods

For damaged item, please kindly contact Savy Canvas thin 30 days of the date it was received and will be exchanged for the same item. Please contact us atinfo@nomigallery.comif you would like to replace your item.

More questions?

If you have other questions, please just send it to info@nomigallery.com

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